Start with actual work
See the self-review, Homegrown assessment and independent Hexis review. Each records its scope and relationship.
Methods and buyer guides
Guide
Conversion-Blocking UX: Diagnose What's Stopping Visitors from Converting
Conversion-blocking UX guide: how to diagnose the design, form, trust, mobile and content problems that stop ready visitors from converting.
Guide
Eight UX Checks for Important Website Journeys
Eight evidence-led UX checks for navigation, forms, errors, content, performance and calls to action:without unsupported conversion-uplift promises.
Guide
Does the European Accessibility Act Apply to My Irish Consumer Banking Service?
A sourced guide to whether the European Accessibility Act applies to an Irish consumer banking service, including scope, exemptions and Central Bank oversight.
Guide
European Accessibility Act in Ireland: Website Guide 2026
A sourced 2026 guide to Ireland's European Accessibility Act rules: covered services, microenterprise exemption, regulators, penalties and website evaluation.
Guide
Does the European Accessibility Act Apply to My Irish E-commerce Site?
A sourced, sector-specific guide to whether the European Accessibility Act applies to your Irish e-commerce site: scope, microenterprise exemption, CCPC enforcement.
Guide
Does the European Accessibility Act Apply to My Irish Passenger Transport Business?
A sourced, sector-specific guide to whether the European Accessibility Act applies to your Irish air, bus, rail or waterborne transport service: scope, exemption, enforcement.
Guide
Fintech UX Research in Ireland
Why fintech and security-app UX problems in Ireland turn on trust, retention and regulatory pressure, with an example engagement and the service that fits.
Guide
Healthcare UX Research in Ireland
Why healthcare UX problems in Ireland turn on consent, identity checks, sensitive information and accessibility needs, with example engagements and the service that fits.
Guide
Heuristic Audit vs Usability Testing
Compare heuristic review and usability testing by question, evidence and limitation, then choose a sequence that fits the product stage and decision.
Guide
9 Questions to Ask a Usability Testing Supplier in Ireland
Nine questions worth asking before you hire a usability testing or UX research supplier in Ireland : and exactly how Usability.ie answers each one.
Guide
Recruiting Usability Testing Participants in Ireland
Where usability-testing participants actually come from in Ireland, and what GDPR requires for consent, recording and data retention in a research context.
Guide
Testing With Disabled and Assistive-Technology Users in Ireland
Why testing with disabled users and assistive-technology users : screen readers, switch access, voice control, screen magnification : reveals barriers a WCAG evaluation alone can miss, and how to run it responsibly in Ireland.
Guide
How to Compare Usability Testing and Accessibility Suppliers in Ireland
A practical guide to comparing usability-testing and accessibility suppliers in Ireland by scope, evidence, independence and delivery model.
Guide
How Much Does Usability Testing Cost in Ireland?
What drives usability testing cost, Usability.ie's published planning bands, what a quote should specify, and how to prepare for a scoping call.
Guide
Which UX research method do you need?
A decision guide to the five core UX methods : accessibility audit, heuristic audit, usability testing, user research and CRO : matched to the problem you actually have.
Explore a sector question
Our nine illustrative scenarios cover onboarding, public services, permissions, checkout and more. These are explicitly fictional examples, not client research reports.