An expert review
You want a sharp look at what’s live before deciding what to change.
Agree the task and the screens
Go through it and record every problem
Rank the fixes and flag what needs testing
Engagements & scopeBuy an answer.
Buy an answer.
Not a package.
Tell me what you need to decide. I’ll pick the method that answers it, write down exactly what you get, and you only pay for what’s useful.
Commercial basisA short call first.
A short call first.
Then a written proposal.
Every project is scoped around your product, your people and your question. The proposal sets out the work, what you get and the fee.
Three common starting pointsLook at it, watch people use it,
Look at it, watch people use it,
or check the fix worked.
See the service ↗
A research or testing study
You need to see how the right people actually try the task, or what they need.
Pick research or testing to fit the question
Sort recruitment, access and consent
Tell you what we saw and what to fix first
A check after the fix
Your team has shipped a fix and wants proof the problem’s gone.
Scope the retest on its own
Record what changed and what was checked
Keep anything unresolved in plain sight
You don’t have to do all three, or in this order. Sometimes an accessibility check or a drop-off investigation is the right first move.
What the proposal coversNo fine print.
No fine print.
No surprises.
The decision, who it’s for, what’s in and what’s out
The method, and who takes part
Who does what, and the access we need
What you get, when, and what it costs
Incentives, recordings and how evidence is handled
Whether a walkthrough or retest is included
Money and fit
What changes the price?
How is the fee agreed?
We talk, then I send a written proposal with the work, what you get and the fee. Nothing starts until you’ve agreed it.
What can change the cost?
How many tasks and how complex, the method, recruiting participants, access needs, incentives, recordings and what you want at the end. The proposal puts a number on all of it.
Can an expert review replace testing with people?
No. They answer different questions. I can spot a lot of problems on my own, but watching real people shows you things no expert can predict. Pick based on what you need to decide.
Does Usability.ie implement the recommendations?
No. I find the problems and tell you what to fix. You choose who builds it. That keeps my advice honest.
Is this a monthly retainer offer?
Not by default. If you want ongoing work, we agree it separately, with its own scope.