Usability research and testing · Ireland

Understand the problem.
Make the next decision clearer.

We help you understand where people struggle with your website or app, through usability reviews, user research and testing.

Selected work

A closer look at
what gets in the way.

Explore our website reviews and the practical improvements we recommend.

01 / Evidence2.80:1 → 5.24:1

Making text easier to read.
The original contrast ratio
and the verified improvement.

Usability.ie · Review of our own website · August 2026

Putting our own recommendations to work.

What we found when reviewing our previous website, including a verified improvement to text contrast.

Three useful starting points

How we can help

An expert review ↗

You have a journey that feels difficult. Get a prioritised account of observable problems, supporting screenshots and practical next actions.

Usability testing ↗

You need to see whether people can complete a task. Observe relevant participants and use their experience to challenge assumptions.

An accessibility evaluation ↗

You need to understand barriers in an agreed sample. Combine manual and automated checks with a report your team can act on.

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Brian McCabe · Founder

Experience across
the digital journey.

“Across my career, I’ve worked with more than 1,000 clients on a wide range of digital projects.”

Software development and a Master's in User Interface Software Development at the University of Tampere shape Brian's approach: understand the task, examine what gets in the way and give the team something useful to act on.

The client count describes Brian's career, rather than the number of studies commissioned through Usability.ie.

Meet Brian and understand the practice

From finding to decision

A useful report
makes the next
action clear.

  1. Show the evidence. Where does the difficulty occur, and what did we actually observe?
  2. Explain the consequence. Separate a measured result from a likely impact or an open question.
  3. Make it testable. Recommend a change and explain how to check whether it addresses the problem.
How we work

Public services and procurement

Preparing a
research brief?

Find out where people struggle with your service and what your team could improve.

See how we approach research for public services and what to include in a project brief.

Research for public services ↗

Start a conversation

Tell us which
decision is difficult.

Discuss a project ↗