Usability.ie
What you receiveEngagements & scopePublic-service teamsCapability summaryMethod finderBrief builder
Deliverables library

See what
you actually get.

Before you hire anyone, look at what lands on your desk. Here’s a real report from my own old website, and the blank templates I work from.

What’s what

The report is a real review of my previous website. The downloads are blank templates.

01 / A real report

Read one
right now.

I reviewed my own old website the same way I’d review yours. You can see the finding, the fix and the before-and-after numbers.

Open the sample report
Usability.ie / Finding 0122 AUG 2026

A primary action
that was harder to read.

2.80:1
Before · recorded ratio
5.24:1
After · recorded ratio
A real finding from my previous website. The left specimen reproduces the original low-contrast pairing.
02 / Blank templates

The documents I work from.
Take them.

Blank template / Markdown

Research plan

The decision, the questions, the method, who takes part and what’s out of scope.

Download the blank template ↓
Blank template / Markdown

Finding record

What I saw, where, what I think it means, how bad it is, what to do and whether the fix has been checked.

Download the blank template ↓
Blank template / Markdown

Research brief

The task, who it’s for, what you already know, your deadline and any constraints.

Download the blank template ↓
03 / Depends on the job

What you get depends
on what you need to know.

Expert review

Screenshots with context

Where the problem is, which task it breaks, and what’s still uncertain.

Participant study

Observation and synthesis

What people did, kept apart from what I think it means. Recordings only with agreement and consent.

Accessibility

Reproduction and criteria

What was checked, with what, what I found and what wasn’t covered.

Follow-up

A verification plan

How we’ll check a fix worked. Retesting only if it’s in the scope.

These are typical examples. Your proposal says exactly what you get.